Redlands facilities
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Happy Dog Resort

1625 Industrial Park Ave, Redlands, CA 92374

4.9
584 Google reviews
Live webcamStaff overnightOutdoor yardPool / water playAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Happy Dog Resort is a premium dog boarding and daycare facility in Redlands, CA featuring over 16,000 square feet of turfed play yards with a bone-shaped pool, splash pads, and jungle gyms. The facility offers lodging in climate-controlled suites, doggy day camp, full-service grooming, professional training, and an on-site vaccine clinic with Dr. Sarah Major.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DA2PP, Bordetella

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:Extended Care until 11pm (dinner included)

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:Deposit becomes resort credit (does not expire)
Deposit required — 30% of reservation

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food or house food available

Requirements

Spay/neuter policy:Not required; evaluation determines camp eligibility

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner (or covered by Dog Warranty up to $500)

Extras

Senior dog accommodations

What Reviews Say

566 reviews analyzed

Happy Dog Resort is highly regarded for its modern, clean facility and comprehensive services including 'glamping', a dog bakery, and live webcam access. Customers consistently praise the grooming staff (notably Frances and Zack) and the 'paw-gress' report cards that provide peace of mind. While the vast majority of experiences are glowing, there are isolated but serious concerns regarding communicable illnesses like kennel cough and one instance of an unexplained injury during boarding.

Dog happiness
5.0
Cleanliness
5.0
Facility
5.0
Staff
4.8
Value
4.7
Drop-off / pickup
4.6
Communication
4.5
Safety
4.2

People love

Live Webcams & Report Cards(45)Grooming Quality(38)High Energy Outlet(25)

Staff shoutouts

Frances(16 mentions)Andi(9 mentions)Zack(8 mentions)Tray(7 mentions)Arthur(5 mentions)Tiffany(5 mentions)Val(4 mentions)

Worth noting

Health/Disease Outbreak (Giardia/Parvo/Kennel Cough)

“My moms dog ( his sister ) caught Giardia here too... As of this afternoon, my dog is being tested for parvo.”

Unexplained Injury

“Jack got injured very close to his eye. The staff called me and said that they 'didn’t know what happened—no one saw anything.'”

Kennel Cough/Sickness(5 mentions)

“After a two-day weekend lodging, my dog came back sick with symptoms similar to kennel cough.”

Pricing/Billing Discrepancies(3 mentions)

“I was told it would be $40 each for a post stay bath. When I picked up my dogs, they charged me $145.”

Rude Receptionist(3 mentions)

“The girl at the reception desk was absolutely rude... didn’t wanna answer any questions.”

Top Rated

4.9 stars from 584+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 584 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.7/ 5
Amenities11 of 14
Reviews584
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Min puppy age

3 months

Pricing

Boarding

$75–$95/night

Contact

Visit Website+1 909-601-4343Get directions to 1625 Industrial Park Ave, Redlands, CA 92374

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