Redlands facilities
🐕

Snuggle puppy hotel

28950 San Timoteo Canyon Rd, Redlands, CA 92373

5.0
46 Google reviews
Cage-freeStaff overnightOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Snuggle Puppy Hotel is a family-owned facility that offers 24/7 care for dogs with cage-free play areas, outdoor space, temperament testing, and overnight socialization. Services include overnight boarding, doggy daycare, grooming, and training with a 10-year track record of specialized care. They accept puppies and reactive breeds, offer late pickup, and have a capacity of up to 10-1 ratio staff supervision in a climate-controlled environment.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardconcrete
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 10:1

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:6:30 AM - 7:00 PM
Pick-up hours:Before 9:00 PM
Checkout time:12 PM
Late pick-up fee:$20/dog
Billing method:Per night

Cancellation & Deposits

Holiday surcharge — $10/night

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact
Temperament test fee:$5 discount for additional dogs

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount — $5 off each additional dog
Owner operated

What Reviews Say

38 reviews analyzed

Snuggle Puppy Hotel is a highly-regarded, family-owned facility praised for its exceptional care of dogs with medical or behavioral needs and its consistent daily photo updates. Customers frequently highlight the convenience of their pickup/drop-off services and the staff's attentiveness, including one instance of a staff member identifying a medical issue missed by a vet. While one instance of kennel cough was reported, the owner provided a detailed, professional response regarding their sanitation protocols.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Communication
5.0
Drop-off / pickup
5.0
Safety
4.9
Facility
4.8
Value
4.5

People love

Daily Photo Updates(14)Care for Special Needs/Reactive Dogs(5)Pickup/Drop-off Service(4)

Staff shoutouts

Kristen(9 mentions)

Worth noting

Health/Contagion (Kennel Cough)

“Be aware our pup loves this place, but she did come home with Kennel cough.”

Kennel Cough

“The vet gave her an Antibiotic for two weeks”

Owner replies to 100% of reviewsprofessional tone18 repeat customers

Top Rated

5.0 stars from 46+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 46 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities11 of 14
Reviews46
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Dog-to-staff ratio

10:1

Pricing

Boarding

$40–$50/night

Daycare

$30/day

Contact

Visit Website+1 951-733-9497Get directions to 28950 San Timoteo Canyon Rd, Redlands, CA 92373

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Redlands

🐕

Happy Dog Resort

Redlands, CA

4.9· 584 reviews
Live webcamStaff overnightOutdoor yardPool / water playAccepts puppies+6 more

From $75/night

View Details
🐕

El Camino Ranch

Redlands, CA

3.8· 52 reviews
Outdoor yardPool / water playClimate controlled

Contact for pricing

View Details
🐕

Coventry Pet Resort

Redlands, CA

4.7· 22 reviews
Staff overnightOutdoor yardPool / water playSmall dog areaAccepts puppies+4 more

From $34.95/night

View Details