Happy Snoutz Pet Resort

Reported significant eye discomfort after grooming

“His eye kept twitching and sometimes couldn't open it. NEVER taking him there anymore.”

Reported possible post-grooming discomfort

“after a week something keeps bothering oso's butt. Wasn't bothering him before.”

Pickup notification failure

“they never informed us that Oso was ready. We waited for an appropriate time before calling since they promised to call or text.”

Negative customer-service experience

“Grooming is good, but my experience with their customer service not so much.”

Customer service or communication(2 mentions)

“The grooming is good, but my experience with their customer service not so much.”

Possible post-grooming discomfort(2 mentions)

“Another reason for the average rating is that after a week something keeps bothering oso's butt.”

Possible eye irritation after grooming

“I looked at it & it was watery & looked like it was either hurting or burning.”