Phoenix facilities
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Heidi's Historic Home and Pet Care

East of, Between Thomas & McDowell Rd, N 7th St, Phoenix, AZ 85006

4.7
40 Google reviews
Cage-freeOutdoor yardMedication adminGroomingOvernight potty breaks

Overview

Heidi's Historic Home & Pet Care is a home-based pet care facility in Phoenix, operating since 1998, offering cage-free dog boarding in the owner's private home, dog walking, and in-home pet sitting services. The facility accommodates small-medium sized breeds only, with $70 per day boarding rates and $35 per visit for dog walking or pet sitting services, including medication administration at no extra charge and group play with other canine companions in the huge backyard.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 2:1

Max capacity: 2 dogs

Policies & Details

Hours & Billing

Billing method:Per 24h

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 1/2 off for each additional pet
Senior dog accommodations
Owner operated

What Reviews Say

40 reviews analyzed

Heidi's Historic Home and Pet Care is exceptionally well-regarded for providing personalized, 'home-away-from-home' care for a wide variety of animals, including dogs, cats, birds, and tortoises. Clients frequently praise the frequent photo updates and Heidi's nurturing, trustworthy demeanor. While one detailed negative review highlights potential friction regarding administrative organization and specific exotic pet requirements, the vast majority of long-term clients view her as a reliable 'godsend' for their pets.

Dog happiness
5.0
Cleanliness
5.0
Drop-off / pickup
5.0
Facility
4.9
Staff
4.8
Safety
4.8
Value
4.8
Communication
4.7

People love

Photo Updates(12)Care for Diverse Species(7)Personalized Attention(10)

Staff shoutouts

Heidi(34 mentions)

Worth noting

Refusal to handle specific pet needs (live feeding) after prior discussion

“This was shocked to find my reptiles... would need to be fed live dubia roaches. This was not something she was willing to do.”

Dispute over refund and cancellation terms

“Although she verbally agreed to refund me on the phone, she later emailed me a lengthy, lengthy email... stating she was disappointed in ME.”

Scheduling and Reliability

“Heidi also began to make assumptions on my pets care... she informed me she expects the owners to print the paperwork and she had not even opened the attachments.”

Owner replies to 65% of reviewswarm tone18 repeat customers

Top Rated

4.7 stars from 40+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 40 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.9/ 5
Amenities5 of 14
Reviews40
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Max capacity

2 dogs

Dog-to-staff ratio

2:1

Pricing

Boarding

$70/night

Daycare

$70/day

Contact

Visit Website+1 602-367-1256Get directions to East of, Between Thomas & McDowell Rd, N 7th St, Phoenix, AZ 85006

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