Austin facilities
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Highmark Kennel

10210 Circle Dr, Austin, TX 78736

4.5
74 Google reviews
Outdoor yardPool / water playGrooming

Overview

Highmark Kennel is a family-owned boarding and grooming facility located on four acres in southwest Austin near the Texas Hill Country. They offer dog boarding, doggie daycare, a swimming pool, grooming services, and Kitty City for feline boarding. The facility provides spacious accommodations with plenty of exercise and fresh air for canine guests.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

73 reviews analyzed

Highmark Kennel is a long-standing Austin staple with exceptional customer loyalty, featuring many clients who have visited for over 20 years. Pet owners highly praise the grooming services and the staff's genuine affection for animals, often noting that dogs are excited to enter the facility. However, there is significant friction regarding their unwritten breed restrictions and the fact that exercise/playtime is an additional fee rather than a standard inclusion.

Dog happiness
4.9
Staff
4.8
Drop-off / pickup
4.7
Facility
4.5
Value
4.3
Communication
4.2
Safety
4.0

People love

Long-term loyalty(6)Grooming quality(10)Post-stay exhaustion (Happy/Tired)(5)

Staff shoutouts

Britney(2 mentions)ElanJana

Worth noting

Breed discrimination (Pit Bull/Bully breeds)

“These people are dog racist. That's a shame that the owner has prejudice against pit bulls and pit bull mix breeds.”

Health/Sanitation (Kennel Cough)

“And to top it off they now have kennel cough. Both of them... I called the kennel to inform them... No call. Nothing.”

Playtime as an add-on cost(2 mentions)

“The person working said, well you didn’t ask for play time, that’s extra. I was shocked! No one told me this on the phone.”

Breed restrictions not on website(2 mentions)

“Why does your website state, 'Highmark offers accomodations for all breeds ...' when this is not the case???”

Top Rated

4.5 stars from 74+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 74 reviews.

At a Glance

Google rating
4.5/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Reviews74
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website+1 512-288-0515Get directions to 10210 Circle Dr, Austin, TX 78736

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