Holiday Pet Lodge

Dog fight resulting in injuries requiring vet care - no owner notification or vet call made

“When my mother picked the dogs up, my younger dog Maggie had a large amount of open wounds all over the side and front of her face. There was no apology offered, no vet call, and they dismissively stated that my mother dog Delilah had attacked her in the kennel.”

Serious injury/death allegation following nail clipping with no camera footage

“I had asked the pet lodge to clip his nails... Obviously something happened to his back legs/spine in this nail clipping process. They have no cameras.. not even a card reader.”

No security cameras at facility

“They have no cameras.. not even a card reader.”

Lack of surveillance/cameras(2 mentions)

“They have no cameras.. not even a card reader.”

Dog aggression incidents between dogs staying at facility(2 mentions)

“Maggie had a large amount of open wounds all over the side and front of her face... they dismissively stated that my mother dog Delilah had attacked her in the kennel.”

Cash-only payment policy(3 mentions)

“Please note that it is cash only (no CC) so you'll need to be prepared at pick up.”