The Muddy Puppy Holistic Pet Spa

Nail quick cutting causing significant bleeding

“cut his nails so short, my back seat was covered in blood”

Dogs left crated for extended periods without bathroom breaks

“my dog was sitting in a strange crate for 4 hours...waiting”

Yelling at dogs during grooming

“the lady doing the nail clipping yelled at my dog multiple times saying 'stop'”

Unsanitary cleaning practices

“As I was leaving they were cleaning the blood up with windex…does not seem sanitary to me”

Nail trimming injuries - cut too short, bleeding(3 mentions)

“she cut one of my dogs nails so short it cut her quick”

Poor communication/unresponsive to messages(2 mentions)

“I messaged them on Facebook...over a week later and no one has responded”

Rushed service/lack of patience(2 mentions)

“She rushed so fast through cutting them”

Misleading appointment policies

“the 'appointment' was not an appointment, it was a drop off time”