Houston Dog Ranch | Boarding, Daycare & Dog Training

Allegations of past negligence/animal deaths involving a specific trainer

“They are now knowingly hiring trainers... who is also responsible for multiple dog deaths in the span of several months.”

Potential heat stroke/medical neglect

“She seemed lethargic and was panting pretty heavily... After speaking to the vet, we suspect it may have been symptoms of heat stroke.”

Pricing and Hidden Fees(6 mentions)

“They charge you $9 each time they take your dog out to play! $560 later, they brought out my dog wet and his white coat stained yellow with urine.”

Communication/Responsiveness(5 mentions)

“Over the past few months my wife and I both have texted and called and left messages... Very disappointed that we cannot talk or receive a text or call back.”

Strict/Non-refundable Deposit Policies(3 mentions)

“We had our trip get cancelled A MONTH in advance, and they are still taking our deposit. There is no justifiable reason for this policy.”