Hyde Bark Dog Walking and Pet Care + Hyde Bark Play Park

Dog injured at daycare - multiple injuries including bites/scratches, staff did not alert owners, dog came home bleeding

“Our dog would just come home bleeding. We had to take him to the vet multiple times and he was given antibiotics for several of these injuries.”

Owner called police on customer requesting refund

“Making false reports and calling the police on a customer just because she asked for a refund is unnecessary and very dangerous.”

Staff member bitten due to improper introduction to nervous dog at night

“This employee got up in the night to use the restroom and then pet the sleeping dog, which resulted in a bite to the employee.”

Walker attacked by neighborhood dog while walking client dog, and Hyde Bark walks the aggressive dog

“Hyde Bark is aware of the neighborhood dog issues and actually also walks (to this day) the dog who has attacked Bailey twice.”

Pricing - considered expensive by some customers(3 mentions)

“Only feedback I have is that the prices are on the higher side for Chicago.”

Not open on weekends

“Only thing that could be better is if they were open on weekends.”

Unfriendly/rushed staff at initial contact(2 mentions)

“Staff is always rushed and unfriendly, can't answer basic questions.”

Difficulty with last-minute or new customer requests(2 mentions)

“Doesn't support last minute dog day care. So if you are new to this city and something happens and you need a couple days to put your dog up while your apartment gets emergency work they will not help you.”