I-20 Animal Medical Center

Alleged misdiagnosis leading to pet death or worsening condition

“They told me he had cancer and needed $5k-10k treatment, but another vet found hepatitis - completely different diagnosis”

Pets dying during or after treatment

“My dog died on the way to another vet after they dismissed my pet as fine”

Price gouging / unexpected high bills

“They quoted $600, then charged $1200 - this is robbery”

Refusal to treat without upfront payment

“They wouldn't help my dying cat because I couldn't pay $8000 upfront”

Excessive pricing / price gouging(45 mentions)

“They only want your money. They care more about money than helping an animal”

Long wait times(28 mentions)

“Waited over 3 hours without proper updates”

Poor communication(22 mentions)

“They never told me what was wrong, just wanted to run more tests”

Staff rudeness(15 mentions)

“Front desk staff were beyond rude including the manager Ashleigh”