Arlington facilities
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iDog

4200 N Carlin Springs Rd, Arlington, VA 22203

4.1
8 Google reviews
Cage-freeStaff overnightAccepts puppiesMedication adminTrainingOvernight potty breaksOnline booking

Overview

iDog is a home-based pet care service in Arlington, VA offering boarding, daycare, dog walking, and pet sitting. They operate out of private residences rather than traditional facilities, providing a cage-free environment with a maximum of 4 dogs per location. The facility requires Meet & Greet, current vaccinations, and accepts puppies under 6 months with relaxed policies. Services include GPS-tracked walks, daily photo updates, and personalized Pawcierge matching.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 4 dogs

Required vaccinations: Rabies, DHPP, Bordetella, Influenza

Policies & Details

Hours & Billing

Drop-off hours:7am-10am (Early Bird) or before 2pm
Pick-up hours:After 2pm or 6pm-8pm (Late Bird)
Checkout time:2pm
Late pick-up fee:$10
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:24hr notice required for weekday credit, 48hr for weekends/holidays; cancellations under 24hrs billed in full
Deposit required — 50% of booking
Holiday surcharge — $15-$25/day

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required for dogs over 6 months; puppies under 6 months exempt

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off second dog

What Reviews Say

8 reviews analyzed

iDog receives overwhelmingly positive reviews (6 of 8 are 5-star) with praise for their professional staff, excellent communication with photo updates, and flexibility with scheduling. The main criticisms center on pricing structure and lack of flexibility for changing schedules, with two negative reviews citing perceived overcharging and rigid policies. The owner responds professionally to all reviews, including negative ones, explaining their policies thoroughly. Several customers have been using the service for 1-2 years, indicating strong repeat customer loyalty.

Dog happiness
4.5
Staff
4.5
Safety
4.5
Communication
4.0
Value
3.0

People love

Professional and reliable service(5)Great communication and updates(4)Staff flexibility and accommodation(3)

Staff shoutouts

Andrea(3 mentions)JavKarenLauraStephenJavier

Worth noting

Pricing structure and transparency(2 mentions)

“Entitled and overpriced. Price is structured to penalize and manipulate for simple changes.”

Lack of scheduling flexibility(2 mentions)

“There is no flexibility on their end.”

Owner replies to 100% of reviewsAvg response: 2dprofessional tone4 repeat customers

At a Glance

Google rating
4.1/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Reviews8
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Max capacity

4 dogs

Pricing

Boarding

$100–$110/night

Daycare

$45–$65/day

Contact

Visit Website+1 703-665-7339Get directions to 4200 N Carlin Springs Rd, Arlington, VA 22203

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