Jacksonville Pawville - Pet Boarding, Grooming, Daycare, Training

Dogs not fed properly during boarding - missed multiple meals

“all THREE of my dog's dinners were still in the bag... one of my dogs didn't get dinner three days in a row”

Grooming injuries - cuts on dog during grooming

“she had a cut on her bottom”

Use of air horns and water hoses to discipline dogs in daycare

“I hear them blow horns at the dogs. And even in cold weather they spray the dogs with water hoses”

Dog returned sick with diarrhea after boarding

“she still diarrhea now”

Lost reservation causing customer to scramble last minute

“They now said they have no record of his stay”

Grooming quality inconsistency(4 mentions)

“one of her ears was cut normal and the other is squared off at the top”

Camera/webcam functionality issues(2 mentions)

“The webcam was spotty at best”

Pricing transparency(2 mentions)

“There needs to be better communication with pricing and the total amount that will be paid at pick-up”