Houston facilities
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K9 Resorts Luxury Pet Hotel Houston-Heights

k9 resorts

1619 N Shepherd Dr, Houston, TX 77008

4.8
109 Google reviews
Cage-freeOutdoor yardSmall dog areaAccepts puppiesClimate controlledOnline booking

Overview

K9 Resorts Luxury Pet Hotel Houston-Heights is an award-winning luxury dog boarding and daycare facility ranked #1 in the nation by IBPSA for 6 consecutive years. The facility offers cage-free luxury suites, small and large dog daycare, and individualized one-on-one daycare for dogs with unique temperaments. They require a temperament evaluation for daycare and vaccinations including rabies, distemper/Parvo, Bordetella, and canine influenza.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella, Canine Influenza

Policies & Details

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Not required for boarding; required for daycare by 10 months

Extras

Senior dog accommodations

What Reviews Say

105 reviews analyzed

K9 Resorts Houston-Heights is highly regarded for its exceptional cleanliness and professional, welcoming staff. Customers frequently praise the facility's high-end feel and the peace of mind provided by social media photo updates. While the majority of experiences are overwhelmingly positive, a small subset of negative reviews centers on strict daycare evaluation protocols and disputes regarding dog behavior during assessments.

Cleanliness
5.0
Staff
4.9
Facility
4.9
Value
4.8
Drop-off / pickup
4.8
Dog happiness
4.7
Safety
4.5
Communication
4.5

People love

Cleanliness(18)Social Media Updates(12)Tired/Happy Dogs(15)

Staff shoutouts

Rolando(7 mentions)Cameron(4 mentions)Lacey

Worth noting

Distressed behavior post-boarding

“The weim, as soon as she saw us, began screaming and howling dragging us to the door to get out of there... Something dreadful went on there.”

Failed daycare evaluations(4 mentions)

“Stated my dog was 'snapping' at other dogs when the only video they would allow me to see was of a dog being aggressive towards her.”

Report card frequency(3 mentions)

“The only thing they didnt do was sending us the report cards and pictures daily when they said they would do it.”

Perceived breed discrimination(2 mentions)

“I feel bad for all the dogs that were back there coincidentally it was all the 'aggressive breeds'.”

Owner replies to 100% of reviewsAvg response: 2dprofessional tone14 repeat customers

Top Rated

4.8 stars from 109+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 109 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities6 of 14
Reviews109
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website+1 844-709-1376Get directions to 1619 N Shepherd Dr, Houston, TX 77008

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