Wilmington facilities
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K9 Resorts Luxury Pet Hotel Wilmington

k9 resorts

5302 Oleander Dr, Wilmington, NC 28403

5.0
123 Google reviews
Cage-freeOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOnline booking

Overview

K9 Resorts Luxury Pet Hotel Wilmington is an award-winning, cage-free luxury dog boarding and daycare facility ranked #1 in the nation for 6 consecutive years by IBPSA. The facility offers multiple accommodation tiers including Luxury Suites, Executive Rooms, and Traditional compartments, with features like Kuranda beds, DogTV, and premium Blue Buffalo meals. They provide daycare services for both small dogs (under 30 lbs) and large dogs, with individualized care options for dogs not suited for group play.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella, Canine Influenza

Policies & Details

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food or house food available
Raw diet accommodated

Requirements

Spay/neuter policy:Required for daycare by 10 months

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount — 20% off additional dogs while sharing a room
Senior dog accommodations

What Reviews Say

120 reviews analyzed

K9 Resorts Luxury Pet Hotel Wilmington receives near-universal acclaim for its exceptional cleanliness and highly professional, loving staff. Customers frequently highlight the 'luxury' feel of the facility and appreciate the transparency of being offered full tours. While one reviewer raised concerns about boarding enclosures and strict comfort-item policies, the management provides detailed, professional rebuttals explaining their safety protocols and specific pet-owner requests.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Drop-off / pickup
4.9
Communication
4.8
Safety
4.7
Value
4.5

People love

Immaculate Cleanliness(25)Social Media Updates(12)Professionalism/Tours(15)

Staff shoutouts

Cheryl(3 mentions)Natalie(3 mentions)

Worth noting

Observation of dog in small enclosure without water

“I saw a LARGE dog in a small crate area without even a bowl of water. A boarding dog - so there all day and night LIKE THAT.”

Strict item policy

“was not allowed to bring any toys or soft comfort items thought that was weird”

Pricing/Payment Policies(2 mentions)

“Pricing is all inclusive BUT is on the High end... they give you credit toward your next visit if you pay cash instead of change.”

Owner replies to 98% of reviewsAvg response: 1dwarm tone18 repeat customers

Top Rated

5.0 stars from 123+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 123 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities9 of 14
Reviews123
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website+1 910-601-9008Get directions to 5302 Oleander Dr, Wilmington, NC 28403

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