Houston facilities
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Korob Pet Hotel

5501 Austin St, Houston, TX 77004

4.3
128 Google reviews
Cage-freeOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOnline booking

Overview

Korob Pet Hotel is a comprehensive dog boarding and daycare facility in Houston offering multiple room options (VIP, Loft, Comfy Kennel) starting at $50/night, with full daycare services and add-ons like private play and walks. The facility features climate-controlled suites, turf outdoor playgrounds, and requires all dogs to be at least 3 months old with current vaccinations including DHLPP/DAP, Bordetella, and Rabies.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHLPP, DAP, Bordetella, Rabies

Policies & Details

Hours & Billing

Drop-off hours:After 12pm
Pick-up hours:Before 12pm
Checkout time:12pm
Late pick-up fee:$5
Billing method:Per night

Cancellation & Deposits

Holiday surcharge — $10/night

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:House food available

Requirements

Spay/neuter policy:Required before 24 months for daycare
Temperament test fee:$42

Extras

Multi-dog discount — 2nd dog $45-68/night depending on room type
Senior dog accommodations
Owner operated

What Reviews Say

128 reviews analyzed

Korob Pet Hotel presents a stark contrast between glowing praise for its community-focused staff and alarming reports of severe safety incidents. While many regulars laud the facility for its affordability, socialization benefits, and the 'above and beyond' helpfulness of managers like Danielle and Ryce, a significant cluster of 1-star reviews details traumatic injuries including a broken pelvis and unexplained open wounds. Potential clients should weigh the high praise for daily daycare against these serious recurring concerns regarding overnight supervision and medical accountability.

Staff
4.5
Value
4.5
Dog happiness
4.3
Cleanliness
4.2
Drop-off / pickup
4.2
Facility
4.0
Communication
3.8
Safety
2.5

People love

Exceptional staff flexibility(8)Socialization benefits(12)Grooming quality(6)

Staff shoutouts

Danielle(9 mentions)Ryce(6 mentions)Sasha(4 mentions)Xiomara(2 mentions)

Worth noting

Severe physical injury (Broken Pelvis) and alleged overnight neglect

“My 2 year old 20 lb goldendoodle checked in healthy and happy and checked out with a BROKEN PELVIS and had to undergo surgery due to korob's neglect.”

Unexplained open wounds, blood, and infections upon pickup

“DO NOT BRING YOUR DOG HERE unless you want your dog sent home with cuts, blood, pus and severe weight loss.”

Allegations of staff physical abuse

“one of the night workers at korob was known to be abusive to the dogs there.”

Hidden fees and billing transparency(4 mentions)

“Pricing isnt always transparent around the holidays... Got stuck with an unexpectedly large bill.”

Disorganization/Feeding errors(3 mentions)

“They forgot to feed him ALL day... they brought me the wrong dog.”

Grooming injuries(2 mentions)

“Abraded off one of our dog's foot pads, she was tracking blood for days.”

Owner replies to 1% of reviewsprofessional tone18 repeat customers

At a Glance

Google rating
4.3/ 5
Review score
4.0/ 5
Amenities10 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Min puppy age

3 months

Pricing

Boarding

$50–$75/night

Daycare

$28–$42/day

Contact

Visit Website+1 832-404-2337Get directions to 5501 Austin St, Houston, TX 77004

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