Loving Hearts Pet Resort

Dog lost 4lbs in 5 days and only received 1 of 5 prescribed medications - potential starvation/neglect

“A 25lb dog shouldn’t lose 4lbs in 5 days unless he’s starved!”

Pets not fed properly - cats only fed 3 times in 7 days risking liver failure

“We found the cats had eaten 3 times since we’d left them in Loving Hearts care, which could easily resulted in liver failure for felines.”

Paid walks not provided - dog came home smelling of urine, items soiled

“We paid for 4 nature walks while he was at the facility, but judging the condition my animals and their items were in when they got home, I doubt he got one walk.”

Dogs returned with injuries/sores

“Dogs came back acting different with numerous scraps and sores.”

Facility too hot for animals

“The place is too hot for animals.”

Billing/pricing confusion(2 mentions)

“I was quoted the price of $39 she said that was per night. I was never told it was per night. Regardless my dogs were only there 1 night and I got charged for 2.”

Inadequate pet care/feeding(2 mentions)

“Dirty, pets not fed, walked”

Poor communication about pet condition

“Their website erroneously states they will offer other food in an effort to encourage animals in their care to eat, but this was never done and we were never contacted.”