Luba`s Pet Studio

Physical injury during grooming (cuts/razor burns)

“Our golden doodle was shaved so closely that she came home bleeding... couch is now stained from the bleeding.”

Safety/Restraint protocols

“An off leash dog is allowed to approach ours while he’s restrained... This was so unprofessional and unsafe.”

Medical neglect during boarding

“Upon counting her medication, it looks like they only gave it to her 3 times out of the 6 nights she stayed.”

Sanitation (Fleas)

“To make matters worse, she came home with fleas on both of these visits.”

Shaving without consent(5 mentions)

“The groomer shaved them down completely against our wishes and without discussing with us beforehand.”

Difficulty booking/Phone responsiveness(4 mentions)

“They also never answer the phone calls... always get different information.”

Pricing discrepancies(3 mentions)

“When I talked to the lady on the phone... She quoted a price of around $70ish... when I went to pay it came out to be $85.”