Mak Pack Dog Training & Boarding
4909 E Chandler Blvd #500, Phoenix, AZ 85044
Overview
Mak Pack Dog Training & Boarding is a facility offering boarding, daycare, indoor dog park access, training, and dog wash services in Phoenix, Arizona. With a focus on behavior, obedience, and socialization, they provide all-inclusive pricing across services. The facility is cage-free, climate-controlled, features separate spaces for small and large dogs, and emphasizes temperament screening and veterinary requirements.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, DHPP
What Reviews Say
306 reviews analyzedMak Pack is highly regarded for its transformative dog training led by Spencer Mak, with many owners reporting immediate behavioral improvements. The facility is praised for its 'pupdates' and friendly atmosphere, though recent reviews suggest some growing pains following a corporate acquisition. While the majority of experiences are glowing, a small cluster of serious complaints regarding boarding hygiene and communication at the new Ahwatukee location warrant attention.
People love
Staff shoutouts
Worth noting
Hygiene/Neglect during boarding
โI boarded my small Pomeranian for 3 days... we noticed he was completely covered with poop in the back and legs... his entire tail and butt was inflamed and it was dried on him pretty good.โ
Unsupervised/Misused Training Tools
โMy husband pointed out that the pictures they sent had an e-collar on him. They never asked our permission... he pees himself now.โ
Corporate transition issues
โThis review is specifically for the new Ahwatukee location that has since been bought out by a big corporation... lacks customer service, lacks integrity.โ
Hygiene upon pickup(4 mentions)
โMy dog was covered in dried urine when I picked her up after boarding her for a week.โ
Kennel Cough(2 mentions)
โAfter a few days she started to cough so took my dog to her vet and she has Kennel cough.โ
Waitlist/Booking Communication(3 mentions)
โThe communication between the staff sucks... I filled out the online form and called back in August to be put on their waitlist. I received no call.โ
Top Rated
4.8 stars from 318+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 318 reviews.
At a Glance
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