Molly's Mutt House

Physical injuries during grooming/boarding

“There were several popped blood vessels in each eye to where the whites of the eyes were nothing but blood... had little cuts across body.”

Parasite infestation (Fleas/Ticks)

“When he returned he was scratching all his body. When we checked there were lots of ticks sucking his blood.”

Unexplained wounds/abscesses

“I get a text from the staff informing me that he had a WOUND on his neck... vet said it could’ve been a (1) abscess that popped or a (2) bite.”

Pricing and Upcharging(7 mentions)

“Now their up charges are getting completely ridiculous. We’ll look for more transparent and cheaper options.”

Refusal to groom/Labeling dogs aggressive(3 mentions)

“The grooming staff listened to him bark for about 30 seconds before telling me my dog is 'too aggressive' to be groomed there.”

Long wait times/Grooming delays(4 mentions)

“Poor things got dropped at 9:30a and we couldn’t get them till after 3pm... they had our dogs ready at different times.”