Mud Puppies

Post-grooming behavioral changes/lethargy

“my puppy hasn’t been the same since his shaving... he has been shaking, hasn’t been eating, and hasn’t been playing as much.”

Grooming quality/Incomplete service(3 mentions)

“When the dogs were picked up, it was hard to tell that anything was done in terms of grooming... struggled to determine which was the before and which was the after.”

Staff attitude/Condescension(3 mentions)

“Becka decided to lecture me by repeating—three times—that my dog’s vaccines were 'expired'... in the most condescending tone possible.”

Difficulty scheduling/No call backs(2 mentions)

“Tried twice to make an appointment by leaving a message. Never got a call back.”