North Star Animal Center
7070 San Pedro Ave, San Antonio, TX 78216
Overview
North Star Animal Center is a 24-hour staffed pet boarding and daycare facility in San Antonio offering dog boarding, daycare, grooming, and training services. The facility features indoor and outdoor play areas, requires standard vaccinations (DHPP, Rabies, Bordetella), and does not accept raw diets. Daycare pricing ranges from $20-$30, with a $25 late pickup fee and 48-hour cancellation notice required for holidays.
Amenities & Policies
Required vaccinations: DHPP, Rabies, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
What Reviews Say
74 reviews analyzedNorth Star Animal Center is highly regarded for its clean, modern facility and exceptional grooming services, with many customers praising specific staff members for their caring attitudes. While the majority of experiences are positive, there are notable inconsistencies regarding pricing transparency and a significant outlier incident involving a lack of staff presence during scheduled pickup hours. The management is active in responding to feedback, often attempting to resolve disputes or clarify that they are a boarding center rather than the adjacent veterinary clinic.
People love
Staff shoutouts
Worth noting
Facility abandonment/Staffing failure
“We showed up at the business Sunday morning to pick up our pups... and there was no one on site. Almost all lights were off and we banged on the door with no response.”
Hygiene/Neglect concern
“After moving to San Antonio, we used them only to have our dogs returned to us covered and reeking of urine.”
Pricing/Hidden Fees(3 mentions)
“I wasn’t expecting a $90 quote to turn into a $180 price... Apparently there were more fees and taxes.”
Communication/Scheduling(4 mentions)
“They ended up calling me reschedule because the groomer was out of town... rescheduled for two weeks out. They ended up calling me again to reschedule.”
Business Identity Confusion(3 mentions)
“North Star Animal Center is not a Veterinary Hospital. We are a Pet Day Care & Overnight Boarding Facility.”
Top Rated
4.5 stars from 74+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 74 reviews.
At a Glance
Pricing
Daycare
$20–$30/day
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