Northwest Paws Retreat, LLC

Dog returned home limping/injured with no explanation from staff

“My Dog returned home to me limping, It has been several weeks and he is still limping, but appears to be getting better.”

Aggressive/unprofessional owner behavior toward customers

“I was greeted by what seemed to be and was later confirmed to be the new owner. I did not get a good vibe from this man. He was aggressive in his instruction.”

Staff member hit customer's vehicle in parking lot and denied responsibility

“one of their staff hit my truck in their parking lot because she was on her phone and wasn\'t paying attention. She did damage to my truck and now is denying responsibility.”

Former employee (Lauren) created workplace conflict and unprofessional conduct

“She attacked her verbally calling her all sorts of terrible things. This woman is absolutely not sane enough to be working with other people's animals.”

Price increase not communicated upfront

“the cost significantly increased, which was not communicated to me when I boarded him.”

Manager/owner attitude problems(2 mentions)

“the manager has a terrible attitude she calls herself a manager she sure doesn't act like one.”