Northwest Pet Lodge

Dogs left outside overnight and staff yelling at dogs

“I hear the dog barking outside all night because they are outside all night. The people yell at the dogs all day.”

Dog returned with urine-stained fur and fecal matter - possible neglect

“my dog was sent home w/his fur yellow urine stained, stool particles on his fur & skin. This lead me to believe my senior dog was left in a soiled kennel for periods of time.”

Foul smell and unhappy dogs observed

“The dogs didnt look happy to be there and it smelt very faul”

Staff attitude and poor communication(2 mentions)

“The woman helping didn't seem to care about our concern whatsoever”

Cleanliness issues - odor and poor hygiene(2 mentions)

“it smelt very faul”