Pawderosa Ranch

Allegations of physical intimidation/aggression toward a dog by staff

“the employee picks up her leg like she is about to kick my dog!!!!!!! (I know this because I was standing in the front with the manager, watching the whole thing on camera)”

Health concerns (Eye infections, Fleas, Severe Diarrhea)

“both my dogs have severe eye infections!!!!!!!!!!!!!!!!”

Inadequate supervision/Neglect

“when I checked the cameras... no one was ever standing in the yards with the dogs. My dog came home to having terrible diarrhea.”

Lobby hours and closures(2 mentions)

“they actually close their lobby every day from 12-1... There is no communication with their clients about this other than posting it on their door.”

Pricing transparency and policy changes(4 mentions)

“I go to pick him up and I am getting charged double... I told I was never notified of a policy change.”

Odor and sanitation(3 mentions)

“the place always reeked of urine. The outdoor areas are dirt – so they can’t hose them down.”