PAWS on Jackrabbit

Kennel cough transmission after boarding/grooming

“the youngest one started with kennel cough 9 days later”

Dog injured during grooming (bruise on nose, cut on belly)

“she had a bruise on her nose when I got her”

Aggressive dog handling incidents

“My dog was cut on his belly during grooming”

Racist comment allegation by employee

“employee made the comment that they didn't know colored people liked dogs”

Communication issues and poor customer service(4 mentions)

“The receptionist is very unprofessional and could not give me a clear answer”

Kennel cough concerns(2 mentions)

“my dog came home with a bad case of kennel cough”

Pricing concerns(2 mentions)

“charge way too much. Paid OVER $450 for 2 medium size dogs for a week”

Staff rudeness(2 mentions)

“One of the groomers was rude from the jump”