Paws on Potter
1302 Potter Rd, Monroe, NC 28110
Overview
Paws on Potter is a family-owned dog boarding and daycare facility located in Monroe, NC, offering climate-controlled indoor kennels with indoor exercise areas and secured outdoor spaces. The facility accommodates dogs of all sizes and requires all clients to complete a credit card authorization form, with no-shows charged accordingly.
Amenities & Policies
Policies & Details
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What Reviews Say
39 reviews analyzedPaws on Potter is highly regarded for its spacious outdoor play areas and the staff's genuine affection for dogs, frequently resulting in pets returning home 'dog-tired' and happy. While the facility excels at accommodating anxious dogs and providing robust photo updates, there are notable concerns regarding a rigid 9:00 AM drop-off policy and a serious safety report involving a dog ingesting gravel from the yard. Overall, the sentiment is overwhelmingly positive, characterized by a family-run atmosphere where owners live on-site.
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Worth noting
Ingestion of foreign objects (gravel/rocks) leading to surgery
“Tonight, my dog threw up three medium sized rocks. I took him to the emergency vet and an X-ray revealed he had several more inside of him. He is going to need surgery.”
Allegation of racial bias and unprofessional conduct during drop-off
“leaving me to wonder if I was a different color other than Black, would I have been treated the same way.”
Strict/Rigid Drop-off Window
“I arrived at 9:02am and be met with abrupt rudeness: 'You’re late. No one told you to come around 9.'”
Top Rated
4.8 stars from 40+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 40 reviews.
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