Pet Paradise Phoenix

Severe health incidents (Kennel Cough/Pneumonia/Sepsis)

“Max almost died when he became septic, and was in the ER vet ICU for three days... A $500 stay at this kennel, turned into a $7,000 ER vet bill.”

Unnoticed physical injuries

“He broke his 3rd digit nail all the way to his paw pad and went unnoticed at Pet Paradise for days, injured and in pain.”

Dogs returned covered in urine/feces

“They both were in a nasty concrete room covered with dog piss and poop.”

Limited actual play time vs. kennel time(4 mentions)

“You're telling me that our dog might be crated 22 out of 24 hours a day?? ... yes sir!”

Hidden expiration dates on packages

“You had four days on your last bundle but they are only good for 90 days... no reminders or an education that you bundle has a time restriction.”

Noise/Barking issues for neighbors(2 mentions)

“Constant barking and screeching noises... starts early at 6am and wakes my family up.”