Pet Paradise Wilmington
pet paradise6101B Market St, Wilmington, NC 28405
Overview
Pet Paradise Wilmington is a comprehensive pet boarding and daycare facility offering climate-controlled suites, dog day camp with pool and play areas, grooming services, and training. They accommodate dogs of all sizes including a dedicated Tiny Town area for small dogs under 30 lbs, with 24/7 webcams for pet parents to monitor their pets. The facility requires standard vaccinations (Rabies, DAPP, Bordetella) and conducts temperament assessments.
Amenities & Policies
Required vaccinations: Rabies, DAPP, Bordetella, FVRCP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
224 reviews analyzedPet Paradise Wilmington is highly regarded for its energetic daycare environment, live webcams, and friendly frontline staff, with many dogs showing extreme excitement upon arrival. However, the facility has faced several high-severity safety incidents, including a misplaced dog, ingestion of kennel equipment, and a cluster of severe respiratory infections. While the majority of customers are satisfied, there are significant concerns regarding the quality of cat boarding and transparency following injuries.
People love
Staff shoutouts
Worth noting
Lost/Misplaced Dog
“learned they were unable to locate her... I ultimately found my dog placed in a random kennel labeled for another dog named 'Lola.'”
Ingestion of foreign objects
“she vomited a pink wristband that I know goes around the dog's necks at Pet Paradise... How does this happen for a SECOND time?”
Severe illness/Death (Kennel Cough/Pneumonia)
“3 days after pickup... he had pneumonia from KC he got at Pet Paradise... Had to put him down last night.”
Injuries and lack of video transparency
“My dog suffered an eye injury there and they refused to show me the video footage.”
Pricing and Hidden Fees(6 mentions)
“it is a $15 charge per day to let your dog play in the pool... seems to me to be a little highway robbery.”
Cat Boarding Quality(3 mentions)
“$37 a night to stick a cat in a box with no interaction from staff... prioritize dogs over cats.”
Medication/Feeding Errors(3 mentions)
“there were still FOUR tablets left meaning they only gave her half of a dose instead of the full dose each day.”
At a Glance
Min puppy age
3 months
Pricing
Boarding
$50–$83/night
Daycare
$20–$38/day
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