Pets-U-Love Inc

Dog injured during grooming (cuts on skin)

“Not only was the grooming bad (my dog had multiple cuts in her skin, two on her sensitive belly)”

Dog left in crate all day without water, trembling

“He wasn't finished until 2pm and when I picked him up he was in a smelly crate trembling and panting. He immediately drank 4 cups of water which leads me to believe he wasn't given any throughout the day.”

Filthy facility conditions reported

“It smelled gross... Immediately, we walk out bc she had attitude and it was filthy inside.”

Price transparency issues/dishonesty

“I was quoted $50-$60 today at pickup she said his haircut is now $75 because they raised prices on doodles”

Price transparency and unexpected charges(4 mentions)

“I was quoted $50-$60 today at pickup she said his haircut is now $75 because they raised prices on doodles and his size being 30lb he is considered a larger breed doodle?”

Rude staff behavior(4 mentions)

“the co-owner who typically helps us is extremely rude and dishonest with prices”

Uneven/poor quality haircuts(4 mentions)

“his haircut looks awful and rushed and is uneven in many spots around his face”