Phoenix facilities
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PetsHotel at PetSmart

petsmart

2901 Agua Fria Fwy, Phoenix, AZ 85027

3.0
2 Google reviews
GroomingTraining

Overview

PetsHotel at PetSmart is a dog boarding and daycare facility offering overnight stays (PetsHotel) and daily play/exercise services (Doggie Day Camp). Additional services include grooming, training, and veterinary care. The website provides no specific details about amenities, capacity, requirements, or pricing for these services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

2 reviews analyzed

The reviews present a polarized view of the facility, with one customer reporting a high-stress refusal of service right before a vacation and another reporting a very positive experience where their dog felt spoiled. There is currently insufficient data to provide categorical scores, but the reliability of reservations is a potential area of concern.

People love

Dog enjoyment

Worth noting

Last-minute refusal of service/reservation cancellation

“Had a reservation but they refused to take my dogs the night before my vacation.”

Reservation reliability

“Had a reservation but they refused to take my dogs the night before my vacation.”

At a Glance

Google rating
3.0/ 5
Review scoreInsufficient topic coverage
Amenities2 of 14
Reviews2

Pricing

Contact facility for pricing

Contact

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