Phoenix facilities
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PetSmart Doggie Day Camp

2901 W Agua Fria Fwy, Phoenix, AZ 85027

3.7
3 Google reviews
Staff overnightAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

PetSmart PetsHotel & Doggie Day Camp at the Deer Valley location in Phoenix offers both overnight boarding and daycare services for dogs and cats. The facility provides on-site care with safety-certified staff, on-call veterinarian access, and various room options including Standard Guest Rooms and Private Suites. Additional services include grooming, training, and medication administration for an extra fee.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DAPP, Bordetella, FVRCP

Breed restrictions: Breed restrictions apply - specific breeds not listed

Policies & Details

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food or house food available for additional fee

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

3 reviews analyzed

The reviews for this location are highly polarized, featuring a mix of perfect ratings and a severe complaint regarding staff conduct. While one customer reported their dog had a great time, another detailed a disturbing experience involving allegations of racial profiling and poor sanitation in the retail fish department. Overall sentiment is difficult to gauge for the Day Camp specifically, as the most detailed feedback pertains to general store management and retail staff.

Dog happiness
5.0
Staff
2.0

People love

Dog Experience

Worth noting

Allegations of racial profiling and discrimination

“Thomas racial profile me and didn't want to get fish out of the tanks for me... I will never go back there again keep your fish and your racial profiling petsmart”

Unsanitary conditions (dead animals in retail area)

“they got tons of dead fish floating in their tanks”

Staff Professionalism

“Thomas a white Millennial is ignorant and should not even have a Job there I asked for his manager and Isabelle was no help at all.”

At a Glance

Google rating
3.7/ 5
Review scoreInsufficient topic coverage
Amenities8 of 14
Reviews3

Pricing

Contact facility for pricing

Contact

Visit Website+1 623-492-9045Get directions to 2901 W Agua Fria Fwy, Phoenix, AZ 85027

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