San Antonio facilities
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Pinky's Pet Resort

15118 Pioneer Way, San Antonio, TX 78245

5.0
102 Google reviews
Staff overnightOutdoor yardReactive breeds OKMedication adminClimate controlledOvernight potty breaks

Overview

Pinky's Pet Resort is a family-run dog and cat boarding facility in San Antonio, TX offering private climate-controlled cabins for dogs and three-story cat condos. They provide 24/7 care with four daily outdoor yard sessions, enrichment activities including art projects and story time, and daily Paw Reports with photos. Pricing starts at $45/night per dog for multiple dogs and $50/night for single dogs. The facility is owned by Debra (Pinky) and supports their autistic son through the business.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:08:00 am – 05:00 pm
Pick-up hours:Before 12:00 noon
Checkout time:12:00 noon
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:First night deposit non-refundable, less than 7 days notice charged in full
Deposit required — One night's stay

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Extras

Multi-dog discount — $45 Each when multiple dogs vacation together (vs $50 single dog)
Senior dog accommodations
Owner operated

What Reviews Say

102 reviews analyzed

Pinky's Pet Resort maintains an exceptional reputation, characterized by deeply personal, family-oriented care that treats pets as 'family members' rather than boarders. Customers universally praise the 'Paw Reports'—detailed nightly updates with photos and videos—and the facility's ability to successfully integrate anxious, elderly, or reactive dogs. The owners are highly engaged, providing a high-touch experience that results in significant repeat business and emotional peace of mind for pet parents.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Communication
5.0
Facility
4.9
Drop-off / pickup
4.9
Value
4.8

People love

Nightly Paw Reports(42)Anxious/Reactive Dog Care(12)Personalized/Family Atmosphere(28)Small Dog Specialization(8)

Staff shoutouts

Debra(14 mentions)Josh(5 mentions)Axel(2 mentions)
Owner replies to 100% of reviewsAvg response: 1dwarm tone34 repeat customers

Top Rated

5.0 stars from 102+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 102 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities6 of 14
Reviews102
Repeat customersNumber of reviews that mention returning or being a regular customer.34

Pricing

Boarding

$45–$50/night

Contact

Visit Website+1 830-212-1703Get directions to 15118 Pioneer Way, San Antonio, TX 78245

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