Playful Pack

Physical abuse of dogs by staff caught on webcam

“observed one attendant hit two different dogs a total of three times. My partner recorded one of these hits on video.”

Severe medical neglect/illness

“she was coughing blood, had lost 10% of her body weight... required immediate admission to the veterinary hospital.”

Unsecured dogs leading to injuries

“Either the crate was not properly secured or he managed to get out... and was bitten.”

Inattentive staff on phones

“The attendant was sitting in the corner staring at their phone, or C. The attendant was nowhere to be seen.”

Hygiene and smell

“you immediately get hit by the smell of urine. The dogs come home smelling horrible.”

Administrative errors (lost items/wrong dogs)

“they brought out the wrong dog in my dog’s collar (twice).”