Houston facilities
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Preppy Pets Salon and Mobile

preppy pet

13730 Beamer Rd Suite 230, Houston, TX 77089

4.9
112 Google reviews
Reactive breeds OKGrooming

Overview

Preppy Pets Salon and Mobile is a pet grooming and boarding facility located in Houston, TX that has been serving the community for over 15 years. They specialize in handling aggressive breeds and elderly dogs and cats, offering both grooming and pet boarding services. The facility features a clean, comfortable, and secure environment with mobile grooming options available.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Senior dog accommodations

What Reviews Say

99 reviews analyzed

Preppy Pets Salon and Mobile receives overwhelmingly positive reviews with 95% 5-star ratings. Customers consistently praise the friendly staff, exceptional grooming quality, and how comfortable dogs appear during visits. The mobile grooming service is a standout feature praised for convenience. However, one serious incident involving a dog death (Review 88) and an owner response that came across as defensive create a significant red flag. Additionally, rare complaints about phone responsiveness exist. The business demonstrates excellent customer engagement with 100% owner response rate and warm, emoji-filled replies.

Dog happiness
5.0
Staff
5.0
Cleanliness
4.8
Facility
4.7
Value
4.6
Drop-off / pickup
4.5
Communication
3.8
Safety
2.5

People love

Staff kindness and friendliness(45)Dog happiness and comfort(25)Quality grooming results(30)Mobile grooming convenience(8)Christina/owner expertise(12)Senior/anxious dog handling(8)

Staff shoutouts

Christina(12 mentions)Chrissina(6 mentions)CindyTracyRuth(3 mentions)Chris

Worth noting

Dog death within an hour of mobile grooming - owner accused of prioritizing payment over animal welfare

“My friend's dog died within an hour of being groomed by their mobile groomer. My friend got her dog back breathing heavy and appearing dazed.”

Concerning mention of puppies living in 'depressing' conditions

“Expensive puppies inside and super depressing way they live.”

Phone/communication responsiveness

“The last three times I've called no one has answered, and they haven't returned my message.”

Owner replies to 100% of reviewswarm tone18 repeat customers

Top Rated

4.9 stars from 112+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 112 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.4/ 5
Amenities2 of 14
Reviews112
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website+1 832-576-2543Get directions to 13730 Beamer Rd Suite 230, Houston, TX 77089

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