Prestonwood Kennels Pet Resort

Fatal negligence/Escaped pet

“They received a call the next day saying the dog got out... later, the dog was found dead in a ditch after being hit by a car.”

Severe weight loss/Starvation

“They starved my family’s animals for 4 days... she didn’t feed my 85 year old mothers 2 dogs nor her 5 month old kitten.”

Physical injury/Trauma

“When my husband and I picked him up 9 days later he was having difficulty moving his back legs... determined it was due to trauma of the neck.”

Owner's behavior/Professionalism(12 mentions)

“The owner was the most foul mouthed woman we have ever had the displeasure of doing business with. She cursed the entire time.”

Staff mistreatment(6 mentions)

“I caught the manager speaking very rudely to a few employees as if she was trying to embarrass them! She is verbally abusive.”

Billing/Price discrepancies(5 mentions)

“There was a slight discrepancy in my bill instead of seeing what she could do... she decided to call me a little boy.”