Puppy Power Dog Resort

Dog received 1-inch gash on neck during grooming - not noticed by staff until owner discovered it at home

“When i picked my dog up everything seemed to be good. Well when i got home i found a 1 inch gash on his neck, that no one told me about.”

Dog developed 'kennel nose' scratch from rubbing in kennel during boarding

“Our dog got put in a small kennel because the bigger kennel were not available and got a quite big scratched on her nose and bled.”

Dog returned with sticker burrs in paws after boarding (source unclear)

“He was not putting weight on some of his paws. I investigated and found sticker burrs in between his paws pads.”

Grooming quality inconsistency(4 mentions)

“The cut looked like it was done by a child who doesn't know how to use scissors and that's why I paid $60.”

Incomplete service delivery(2 mentions)

“His ears and nails had not been touched. His ears were still dirty with visible debris and his nails were untrimmed.”

Deposit policy confusion

“I would have to pay a deposit if one nights stay. I asked, why was a deposit required 60 days in advance?”