Houston facilities
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Richmond Avenue Animal Hospital

4014 Richmond Ave., Houston, TX 77027

4.8
229 Google reviews
Outdoor yardGroomingOnline booking

Overview

Richmond Avenue Animal Hospital is an AAHA-accredited veterinary hospital in Houston that offers boarding services for dogs and cats. The facility provides canine boarding with three daily walks, playtime options, and boarding for cats with two daily feedings and habitat cleanings. They also have a full-time groomer, multiple veterinarians on staff, and are equipped to handle emergencies on-site.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

229 reviews analyzed

Richmond Avenue Animal Hospital is highly regarded for its deeply compassionate staff and exceptional commitment to animal rescue and end-of-life care. While the majority of clients praise the facility for its efficiency and the personal touch of the veterinarians, a small number of critical reviews highlight concerns regarding missed diagnoses in senior pets and unexpected 'add-on' fees. Overall, it is a community-trusted clinic with a very high rate of long-term, loyal clients.

Staff
4.8
Dog happiness
4.7
Drop-off / pickup
4.7
Facility
4.6
Cleanliness
4.5
Communication
4.2
Safety
4.0
Value
3.8

People love

Compassionate End-of-Life Care(12)Rescue and Stray Support(15)Efficiency and Scheduling(25)

Staff shoutouts

Wilkie(22 mentions)Mary(14 mentions)Riley(9 mentions)Hansen(8 mentions)Gallagher(7 mentions)Natalie(2 mentions)

Worth noting

Missed serious medical diagnoses (Cancer/Kidney failure)

“It turned out when the doctor over there looked at my cats mouth, he diagnosed it as mouth cancer... I am definitely not sure how the doctors at Richmond Avenue Animal Hospital did not find that.”

Boarding supervision/Injury neglect

“When I came to pick up my dog... I noticed that his eye was swollen shut and there was a lot of thick fluid collecting around his eye. I absolutely can not believe that I left him with a VET and no one noticed the problem.”

Pricing and 'Add-on' fees(8 mentions)

“They charge you $2.00 per pill to put your pill into his mouth. Just be mindful.”

Performing tests without prior consent(2 mentions)

“Turns out, they had already taken his blood while he was in the 'back' without first asking or telling me what they were planning to do.”

Owner replies to 95% of reviewsAvg response: 2dwarm tone42 repeat customers

At a Glance

Google rating
4.8/ 5
Review score
4.4/ 5
Amenities3 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Contact facility for pricing

Contact

Visit Website+1 832-333-5448Get directions to 4014 Richmond Ave., Houston, TX 77027

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