Scotts Hill Pawville - Pet Boarding, Grooming, Daycare, Training

Puppy left alone in room for 6 hours without outdoor access after explicit request for more playtime was ignored

“He had instead been left alone in a room for nearly six hours without going outside or having access to go to the bathroom.”

Dog picked up with significant limp after evaluation with staff not recalling any incident

“When we picked her up we noticed a pretty signs limp. Called back and back staff was asked about an injury and didn't recall one.”

Dog contracted kennel cough after daycare visit

“Docking one star as he spent a full day here and came home with kennel cough.”

Grooming quality inconsistency(4 mentions)

“The haircuts are pretty hit or miss and the last few times they've not shaved down the hair in between my dog's paw pads.”

Pricing concerns(3 mentions)

“They did a good job with my Great Pyrenees, but very very expensive. The prices keep going up.”

Front desk customer service(3 mentions)

“The feeling is cold and unpersonable.”