Monroe facilities
🐕

Southern Paws Stay & Play

4702 W Hwy 74, Monroe, NC 28110

4.3
21 Google reviews
Staff overnightPool / water playAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Southern Paws Stay & Play is a dog boarding and daycare facility in Monroe, NC offering boarding ($25-40/night), daycare ($15-28/day), swimming/dock diving, and bathing services. The facility features a regulation-size pool for swimming and dock diving, staff who live on-site for overnight checks, and accepts all breeds with spay/neuter requirements.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:8am-10am
Pick-up hours:4pm-6pm
Checkout time:10am
Late pick-up fee:$40 after 10am (another day's charge)
Billing method:Both days

Care & Play

Group play
Solo play
Daily updates — Paid
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months for females, 18 months for males
Temperament test fee:$60 for pool evaluation

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

Extras

Multi-dog discount — $25/day for additional dogs in same run (boarding); second dog $7.50/day daycare
Senior dog accommodations
Owner operated

What Reviews Say

21 reviews analyzed

Southern Paws Stay & Play is highly regarded for its clean facility and a nurturing staff that excels with anxious or difficult-to-handle dogs. However, there is a significant recurring issue regarding clerical errors on intake forms, where owners believe they have paid for daycare/socialization but dogs remain kenneled. While the majority of customers report happy, tired dogs, the facility's communication regarding 'add-on' services and billing has led to a few high-severity negative experiences.

Cleanliness
5.0
Staff
4.8
Facility
4.7
Dog happiness
4.5
Value
4.5
Safety
4.2
Drop-off / pickup
4.0
Communication
3.2

People love

Staff Care and Nurturing(9)Cleanliness and Facility Quality(5)Anxious Dog Accommodations(3)

Staff shoutouts

Monica(4 mentions)Debra

Worth noting

Clerical errors leading to dogs being kenneled without daycare/socialization for extended periods

“My highly energetic, playful, and social Australian Shepherd was locked in a kennel for a week and only let out for two short relief breaks each day.”

Booking/Billing Miscommunication(3 mentions)

“Didn't communicate well on their billing and their charge machine was not working correctly.”

Lack of playtime/Daycare confusion(2 mentions)

“I specifically checked, AND CIRCLED, that I wanted my dog to play with other dogs... was informed that he NEVER got to play with other dogs, ‘as that is an extra cost’.”

Owner replies to 100% of reviewsprofessional tone7 repeat customers

At a Glance

Google rating
4.3/ 5
Review score
4.4/ 5
Amenities8 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.7

Pricing

Boarding

$25–$40/night

Daycare

$15–$28/day

Contact

Visit Website+1 704-291-9999Get directions to 4702 W Hwy 74, Monroe, NC 28110

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Monroe

🐕

Ashley Hills Pet Center

Monroe, GA

4.8· 230 reviews
Outdoor yardPool / water playAccepts puppiesMedication adminGrooming+2 more

From $25/night

View Details
🐕

Hounds Town Indian Trail

Chain

Monroe, NC

4.9· 179 reviews
Small dog areaAccepts puppiesReactive breeds OKMedication adminGrooming+1 more

From $50/night

View Details
🐕

Lakeside Pet Lounge

Monroe, NY

4.6· 95 reviews
Staff overnightOutdoor yardPool / water playSmall dog areaAccepts puppies+6 more

From $65/night

View Details