Southpaws Playschool

Dog seriously injured requiring emergency veterinary care (ER visits, stitches, months of treatment)

“My boxer was severely hurt at this place, he was bit over 12 times by a pit-bull mix and spent 2 months at the vet with deep puncture wounds and a bacterial infection from the bites”

Owners not notifying owners of injuries until pickup

“Southpaws did not alert me that my dog had gotten bit until I picked him up at the end of the day”

Inadequate supervision/staff to break up fights quickly

“the staff is spread thin and not able to break up fights as quickly as possible, thus causing injuries”

Puppy attacked in socialization class by older dog

“large teen dog proceeded to attack another puppy with a bite and latch onto a shoulder and made said puppy cry and pee itself while backed into a wall under a chair”

Owners dismissive of injured dog concerns

“When I asked what happened, I was told he 'fell while on his leash' and was being 'dramatic.'”

Dogs returning injured from daycare(6 mentions)

“He was bitten on his stomach and had 4 puncture wounds”

Lack of communication about injuries(5 mentions)

“They didn't call me earlier in the day to inform me that he had been injured”

Inadequate staff supervision(2 mentions)

“the staff is spread thin and not able to break up fights as quickly as possible”

Dog smell/cleanliness at pickup

“I do wish my dog didn't reek of dog urine when I picked it up”