Windsor facilities
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Starr Pet Resort & Grooming Spa

7050 Starr Rd, Windsor, CA 95492

4.8
44 Google reviews
Staff overnightOutdoor yardPool / water playMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Starr Pet Resort is a 4-acre boarding and daycare facility in Windsor, CA serving Sonoma County since 2003. They offer dog boarding ($68/night), cat boarding ($36/night), daycare ($45/day), and grooming services. The facility features climate-controlled indoor/outdoor suites, 24-hour supervision, a pool for dogs (April-Sept), and add-on activities like nature walks, playtime, and cuddle sessions.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 25 dogs

Required vaccinations: DHPP, Rabies, Bordetella, FVRCP, annual fecal test

Policies & Details

Hours & Billing

Late pick-up fee:$33 after 11am
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:Holiday: 3-day deposit non-refundable, 7 days notice to shorten stay to avoid full charge. Non-holiday: Over 7 days = refundable deposit, under 7 days = held on account for 6 months, under 48 hours = deposit forfeited
Deposit required — 3-day deposit for holidays

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

45 reviews analyzed

Starr Pet Resort is highly regarded for its immaculate cleanliness, climate-controlled facilities, and the personal care provided by owners Jim and Sandi. Customers frequently praise the resort for making anxious or timid dogs feel at home and for providing regular photo updates. While the vast majority of feedback is glowing, one significant negative review details a serious injury and a subsequent dispute over liability and medical costs.

Cleanliness
5.0
Facility
5.0
Dog happiness
4.9
Staff
4.8
Drop-off / pickup
4.7
Value
4.5
Communication
4.2
Safety
4.0

People love

Cleanliness(12)Anxious/Timid Dog Care(6)Photo/Video Updates(4)

Staff shoutouts

Jim(14 mentions)Sandi(13 mentions)Kailyn(4 mentions)

Worth noting

Severe injury (broken leg) and legal threats

“They broke my dog’s leg and then threatened to have me arrested... Jim Brock, owner... threatened both my girlfriend and I that this was a criminal matter.”

Liability and Insurance

“In reality it was a liability waiver which states that Starr Pet Resort is not liable for anything that happens to your pet.”

Owner replies to 16% of reviewswarm tone15 repeat customers

Top Rated

4.8 stars from 44+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 44 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities8 of 14
Reviews44
Repeat customersNumber of reviews that mention returning or being a regular customer.15

Max capacity

25 dogs

Pricing

Boarding

$68/night

Daycare

$45/day

Contact

Visit Website+1 707-837-7387Get directions to 7050 Starr Rd, Windsor, CA 95492

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