Taurus Academy Lamar

Health and Hygiene concerns (Illness/Parasites)

“all 3 times I've taken him, he's come home with ringworm... Third strike and we're done.”

Neglect during boarding (Hygiene/Feeding)

“Our dog also was damp when we picked her up, she was COVERED in pee. She needed an immediate bath and reeked up our whole house.”

Alleged staff dishonesty/misconduct on camera

“I observed her chasing a corgi, before roughly grabbing the dog to bring the dog back inside... the staff at Taurus were dishonest.”

Communication/Responsiveness(6 mentions)

“I originally called about information on their training and was told they would call me back. They never called back.”

Missed services/Administrative errors(4 mentions)

“Multiple times I have picked her up and there are still bags of food left... meaning that she isn't being fed some of her meals.”

Lack of updates during boarding(3 mentions)

“During her stay, they did not contact me with any updates. I assumed they were busy so I overlooked it.”