Austin facilities
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The Bone Inn

2005 Southern Oaks Dr, Austin, TX 78745

4.7
67 Google reviews
Outdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOnline booking

Overview

The Bone Inn is a premier dog boarding and daycare facility in South Austin, Texas, operated by two cousins who are passionate about dog care. The facility offers boarding (suite $60/night, luxury $70/night), daycare ($18-$35/day), Day Camp pickup/drop-off service, and full-service baths ($35-55). They provide 24/7 monitoring, climate-controlled indoor play areas, outdoor play spaces with separate areas for big and small dogs, pool time, and a 10:1 dog-to-staff ratio.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 10:1

Required vaccinations: Rabies, Distemper, Parvovirus, Bordetella, Flea and tick preventative

Policies & Details

Hours & Billing

Drop-off hours:6:30 AM - 8:30 AM (weekdays), 9 AM - 10 AM (weekends)
Pick-up hours:5 PM - 7 PM (weekdays), 3 PM - 4 PM (weekends)
Checkout time:12pm
Late pick-up fee:$35
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:50% of total cost if cancelled less than 24 hours before reservation

Care & Play

Group play
Solo play
Daily updates — Paid
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 10 months
Temperament test fee:$35

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — 5% off second dog, 15% off third dog (must be in same kennel)
Senior dog accommodations
Owner operated

What Reviews Say

67 reviews analyzed

The Bone Inn is highly regarded for its passionate, family-owned atmosphere and the genuine joy dogs show when arriving. While the majority of customers praise the attentive staff and convenient van service, there are significant localized concerns regarding sanitation and a high-severity incident involving a dog escaping the facility. Overall, it is a beloved neighborhood spot for high-energy dogs, though management faces occasional challenges with facility maintenance and administrative consistency.

Dog happiness
4.9
Staff
4.8
Value
4.7
Facility
4.5
Drop-off / pickup
4.3
Communication
4.2
Safety
3.8
Cleanliness
3.5

People love

Dog Excitement/Happiness(15)Staff Care and Attentiveness(12)Pick-up/Drop-off Van Service(4)

Staff shoutouts

CamillaJes’us

Worth noting

Dog escaped facility during temperament test

“my dog is standing there... She told me that he had bolted out the front door because he saw me.”

Unsanitary conditions (feces/urine on pets and belongings)

“we were handed dog beds covered in dog poop (literally on the bottom smashed into the beds).”

Unauthorized medication administration

“They gave my dog a CBT chewable without my permission for the 4th of July.”

Cleanliness and Odor(3 mentions)

“the place smells like urine... my dog smell like urine!!!”

Delayed Report Cards(2 mentions)

“the report card came nearly a day late.”

Owner replies to 65% of reviewsprofessional tone14 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.3/ 5
Amenities8 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Dog-to-staff ratio

10:1

Min puppy age

4 months

Pricing

Boarding

$60–$70/night

Daycare

$18–$35/day

Contact

Visit Website+1 512-350-2985Get directions to 2005 Southern Oaks Dr, Austin, TX 78745

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