The Collar Club

House sitter failed to crate puppy resulting in property damage (couch, rug, dog bed) and refused to honor agreed refund for 35+ days

“On the morning of our trip home, Bree informed us that she had fallen asleep without crating the puppy, and he had chewed the couch cover.”

Cat returned frightened with no updates; concerns about cat/dog separation in home facility

“I never got any updates on her and you would think for $40 a day you wouldn't have to ask for them.”

Deposit refund dispute - $440 not refunded despite agreement

“We put a $440 deposit down in August to have our dog boarded...We are out $440 and still waiting for them to return it to us”

Lack of communication/updates during stay

“I never got any updates on her and you would think for $40 a day you wouldn't have to ask for them.”

Refund issues(2 mentions)

“We added up the cost of damage and provided Bree with an itemized list...We heard nothing back...This is 35 days total.”

Price concerns(2 mentions)

“Price is high”