The Dog House Pet Salon - Memorial Park

Severe grooming injury requiring surgery

“For a routine groom for my 15 year old shih tzu they cut him not once, but TWICE to the point both needed sutures. The vet bill was over $1000.”

Lack of water for grooming-only clients

“I was horrified to see when we got home they were so extremely dehydrated... they informed me that yes indeed they DO NOT GIVE ANY DOG WATER while they are in the care of them Unless told other wise.”

Owner/Manager Attitude(8 mentions)

“The guy at the front (owner) came to take him back... he took it very personal screamed at me and told me to get out!”

Strict 11 AM Drop-off Policy/Late Fees(5 mentions)

“Today, I got turned away due to being five minutes late past the late drop off... there was a lack of understanding.”

Long wait times in kennels(4 mentions)

“My husband dropped him off at 10:30ish and our dog was not ready until 5:30. They told me he stays in a kennel until it’s his time for grooming.”