🐕

The Ruff-House

Name: The Ruff-House
Address: 712 Fairview St, Houston, TX 77006, Houston, TX, 77006, US
Telephone: +1 713-521-7877

712 Fairview St, Houston, TX 77006

4.8

50 Google reviews

Cage-freeOutdoor yardReactive breeds OKGroomingClimate controlledOvernight potty breaksOnline booking

Overview

The Ruff House is a cage-free dog boarding and daycare facility in Houston's Montrose neighborhood, offering dog daycare, boarding, and grooming services. They welcome all breeds and sizes with no restrictions, and require a complimentary temperament evaluation for new dogs before services. Pricing starts at $55/night for boarding and $36/day for full daycare, with package discounts available.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Bordetella

Policies & Details

Hours & Billing

Checkout time:10:00 AM

Billing method:Per night

Care & Play

Group play

Feeding policy:Owner provides food or house food available for $5.50

Requirements

Spay/neuter policy:Required at 6 months

Safety & Emergency

Emergency vet protocol:Nearby clinic

Extras

Multi-dog discount — Package pricing available for 2-3 dogs

Senior dog accommodations

What Reviews Say

50 reviews analyzed

The Ruff-House is highly praised by regulars for its cage-free, home-like environment and the personal attention provided by owners Bruce and Randy. However, there are severe safety concerns regarding multiple instances of dogs escaping the facility and one report of rough physical handling by an owner. While most customers report happy, exhausted dogs and a clean facility, the high-severity red flags regarding containment and temperament create a significant divide in sentiment.

Dog happiness

4.9

Cleanliness

4.8

Value

4.7

Staff

4.5

Facility

4.2

Drop-off / pickup

4.0

Communication

3.5

Safety

2.5

People love

Cage-free environment(12)Dogs coming home exhausted(6)Small/Personal atmosphere(4)

Staff shoutouts

Bruce(6 mentions)Randy(5 mentions)Mindy(3 mentions)

Worth noting

Dogs escaping the facility

“It turns out the dog had escaped from the Ruff House facility—apparently not for the first time.”

Rough handling of animals by ownership

“grabbed the dog by her collar, yanked her up so roughly that she yelped, muttered, 'escaped again,' and stormed off.”

Lack of digital monitoring (webcams/social media)

“I don't think they have web cams or much of a social media presence so you can't check in with your dog as much.”

Owner replies to 78% of reviewsprofessional tone14 repeat customers

At a Glance

Google rating

4.8/ 5

Review score

4.1/ 5

Amenities7 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$55/night

Daycare

$36/day

Contact

Visit Website +1 713-521-7877 712 Fairview St, Houston, TX 77006

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Houston

🐕

Meadowlake Pet Resort

Houston, TX

4.7· 857 reviews

Cage-freeStaff overnightOutdoor yardPool / water playAccepts puppies+5 more

From $35/night

View Details

🐕

Rover Oaks Pet Resort, Houston

Houston, TX

4.8· 597 reviews

Cage-freeGroomingTrainingClimate controlledOnline booking

From $17/day

View Details

🐕

Wag'n World

Houston, TX

4.9· 571 reviews

Cage-freeLive webcamStaff overnightOutdoor yardSmall dog area+4 more

From $67/night

View Details