Tipton Pet Hotel

Dog killed by another dog while in cage

“My dog got killed over spring break by another dog that somehow got into his cage. Stay away.”

Dog died during boarding - owner questions care provided

“We got the call that she had passed away... I specifically told them she can't play with other dogs, she can't be outside, she doesn't do good in the heat.”

Physical abuse suspected - dog terrified after stay

“I believe they beat or hit my dog with a fly-swatter. He was NEVER afraid of the fly-swatter before and now he is terrified!”

Dog attacked by another dog during stay

“There was a dog viciously attacked here while my dog was in their care.”

Grooming injuries - cuts on dog not disclosed

“When I picked him up he seemed very off... I found that he had multiple cuts all over his body... They did not inform me of this upon pickup.”

Dogs injured from unsupervised play/too many dogs crowded together

“Dogs do NOT get walked, WAY too many dogs crowded together in rooms. Unsupervised play.”

Owner threatening behavior toward customers

“Randy definitely doesn't know how to treat customers... threatened a 'smack down' over a google review.”

Poor customer service/rudeness(8 mentions)

“This place has the worst customer service. So unfriendly... Go to WAG this place is awful.”

Dogs not properly supervised/injuries(5 mentions)

“My dogs were not properly supervised. One of my dogs face is swollen and I have no idea why.”

Facility cleanliness concerns(3 mentions)

“I saw several boarders they were very dirty and starved for attention.”

Misleading advertising/services not provided

“visited their web page where they stated that they provided dog training for service dogs but when I called... they stated that they did not provide such service.”