wagbnb

Kennel cough outbreak affecting multiple dogs

“This establishment is responsible for my fur niece getting kennel cough!!! Many other furbabies also ended up needing a veterinary visit along with antibiotics.”

Dog attacked/injured by other dogs in daycare

“he was attacked and constantly being snapped at and he finally retaliated. That's just what i saw on the cameras... around 40+ dogs in a group just put outside to play and maybe 1or 2 staff, obviously not watching.”

Dog injured on hot concrete

“This is the second time my dog Astro has come home with completely burnt paws... They just want your money and give could less of a **** about your pets! They just want your money and give could less of a **** about your pets!”

Dog returned with injuries not noticed by staff

“my dog came home with a gash on his nose and his lip... They obviously were not paying attention so be weary and WATCH THE CAMERAS.”

Inconsistent or missing report cards(5 mentions)

“we only got a report card on the first night of our dog's stay (three days, two nights) even shows the only time it was edited was 4hours after drop off and then never again”

Feeding issues - wrong amounts or missed feedings(4 mentions)

“My dog ran out of food because feeding instructions were not followed. My dog was overstimulated because of the environment created at Wagbnb.”

Extra fees for add-ons(3 mentions)

“All those extra interactions cost, well, extra. If you don't your fur baby will do nothing by pace and follow around the caretaker with little attention due to number of other boarded pets.”

Staff attitude at front desk(3 mentions)

“front desk girls need an attitude adjustment ASAP. You work with dogs all day how can you possibly be miserable and rude?”