Houston facilities
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Unleashed Retreat

750 Congress St, Houston, TX 77002

4.8
64 Google reviews
Live webcamAccepts puppiesMedication adminGroomingTrainingClimate controlledOnline booking

Overview

Unleashed Retreat is a dog daycare and boarding facility in Houston offering daycare, overnight boarding, grooming, and training services. The facility is 100% indoor with live webcams available for owners to monitor their pets, and requires all dogs to be at least 5 months old, spayed/neutered by 8 months, and pass a temperament test before staying.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies5+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, Distemper/Parvo

Policies & Details

Hours & Billing

Checkout time:8am
Late pick-up fee:$39
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice

Care & Play

Group play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required at 8 months
Temperament test fee:$39

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 2nd dog +$33/day or +$42/night
Senior dog accommodations

What Reviews Say

64 reviews analyzed

Unleashed Retreat is highly regarded for its transparency, offering live webcam access and detailed 'pawgress reports' that give owners peace of mind. Customers frequently praise the facility's cleanliness and the staff's genuine affection for the dogs, particularly highlighting the owner, Cassandra. While there are minor concerns regarding front-door accessibility and one significant safety lapse during a grooming session, the overall sentiment is overwhelmingly positive with a strong base of repeat downtown clients.

Dog happiness
5.0
Cleanliness
5.0
Facility
4.9
Communication
4.9
Staff
4.8
Value
4.7
Drop-off / pickup
4.6
Safety
4.2

People love

Transparency via Webcams(12)Detailed Updates/Report Cards(10)Convenient Downtown Location/Valet(8)

Staff shoutouts

Cassandra(9 mentions)Rob(4 mentions)Steven(2 mentions)

Worth noting

Unsupervised puppy in grooming area with hazards

“She was alone for about 15 minutes and I noticed... she had had an accident and walked in it and also had a shampoo bottle cap in her mouth.”

Front door access/Homelessness concerns(2 mentions)

“At first, I thought the business was closed since the door was locked, but she explained they keep it that way to prevent homeless people from entering.”

Scheduling/Staffing errors(2 mentions)

“the online portal I had signed up on was incorrect and the groomer I had booked with was not working so they were short staffed.”

Owner replies to 89% of reviewswarm tone14 repeat customers

Top Rated

4.8 stars from 64+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 64 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities7 of 14
Reviews64
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Min puppy age

5 months

Pricing

Boarding

$49–$91/night

Daycare

$22–$39/day

Contact

Visit Website+1 713-485-6820Get directions to 750 Congress St, Houston, TX 77002

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